Hunting for a home or even an apartment in Singapore today is an easy activity. You no longer need to move from one location to another in search of your perfect home or condominium. All you have to do is look for a credible and reliable listing agent and give them details of what you have in mind, and they will be glad to deliver. However, this is not a free service. The listing agent will charge you for their services. However, how sure are you after paying the agreed price the listing agent will deliver as greed? Are they going to deliver on time and within your preferred location? Before you sign the contract with any listing agent, get answers to these questions. With so many cons in the market today, it is not abnormal for you to feel paranoid about service providers especially where money is concerned. Therefore, before you can settle on a listing agent, here are tips that will help you decide on the right one.
Check their license
Listing agents in Singapore have licenses that allow them to conduct business on behalf of property owners and buyers. Before wasting too much of your time engaging an incompetent person, ask them for their license. The license will set the record straight that you are dealing with a professional and not just a street person. If the listing agent claims to have experience in the industry, the license will confirm the allegation. If the license proves otherwise, then you could be dealing with someone with integrity issues.
You will not be the first client that the listing agent will be handling. Therefore, before you enlist their services, check out their reputation from other customers they have assisted. What do other customers have to say about the listing agent? If they claim to have an unmatched turnaround time, is it true according to the reviews you are receiving? Do they follow instructions given when searching for the property and stick to given details.
You would not wish to work with someone who does not understand the simple basics of customer service. Deal with an agent who will be available to answer your questions and update you on the progress during the search. You also need a company who will be willing to showflat location within a short notice. During your initial interaction with the agent, take note of the way they answer your questions and address your concerns. Check their communication skills as all these will boil down to customer service. If you are in their office, observe as to whether there are customers with unresolved issues making frequent visits to their offices. This should guide you on their competency and service delivery.
Check their portfolio
The property the listing agent is dealing with will give you an indicator of the kind of house or condominium they will deliver once you give them work. Their portfolio should give you a hint on the kind of property developers they have. Reputable property developers like Martin Modern will only trust their property to qualified listing agents who will not ruin their reputation. Therefore, a listing agent’s portfolio should be a vital factor before making your final decision.
Check the company website
The internet will give you answers to most of your questions. Check out what Google has to say about a listing agent. You could land into useful information that may not have otherwise come your way. It could be a lawsuit, a nasty experience with a client or even excellent reviews and recommendations by other customers. Take time to read their website and find out the scope of their services. Through the site, you will know whether the services they offer and your needs are in harmony.
Use these tips before hiring a listing agent. Take your time to vet and conduct your due diligence before signing the contract. Remember to state clearly, what you are looking for in an apartment or condominium to make it easy for everyone.